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Food, Beverage and Hospitality Manager (Full-time contract)

Senior Persons Living Connected

Leads, supervises and directs all dining room and kitchen staff

Provides supervision to Team leader, dining room and kitchen staff.
Provides guidance and direction and conducts performance management, including discipline with staff and provides coaching and mentoring to meet or exceed established expectations.
Trains, develops and motivates culinary staff and other staff in the Food, Beverage and Hospitality Services to meet and exceed established food preparation standards on a consistent basis.
Revise and report on staffing levels to ensure that customer service, operational needs and financial objectives are met. Hires staff in collaboration with HR department and supervisor.
Ensures that the leadership in the dining room service meets the expectations of quality customer service provided by dining room staff.
Ensures staff compliance with all legislative guidelines for the food industry, the organization’s policies and procedures as well as the FB& H Operations Guideline manual.
Maintains confidentiality of personal information of staff, volunteers, residents and clients.

Prepares and cooks quality meals in accordance with safe food handling practices

Develops, designs and update menus for breakfast, lunch, dinner, day programs and special events as required collaboratively with the team.
Prepares and cooks a wide variety of regular and special diet meals according to prescribed or planned menus based on accepted nutritional practices.
Ensures prepared meals are creative and attractively presented during planning before serving and are frequently reviewed when finished for quality and presentation before the orders are sent to guests.
Establishes correct portion sizes for seniors using the food services industry standards as a benchmark.
Determines quantity of food supply requirements and costs.
Follows proper safe food handling practices for all food products and ensures that all products are prepared in a consistent manner and meet culinary appearance
Ensures that all equipment in the kitchen is properly maintained and in working order in accordance with Public Health and the Restaurant Industry Standards.
Works cooperatively with other Cooks to ensure all food preparation is completed in a timely manner, meal service is conducted efficiently and proper supplies and equipment are readily available.
Ensures that kitchen associates are trained in the fundamentals of good cooking and excellent plate presentations.

Purchasing and inventory management

Assists with developing and maintaining Purchasing Standards for the kitchen.
Explore competitive costs for goods and service and make appropriate recommendations for changes that meets the needs of Food, Beverage and Hospitality Services.
Coordinates the inventory of all food items and dry goods on a monthly basis and order new supplies appropriately.
Maintains quality levels of inventory, receiving and storage of products.
Reviews inventory of supplies on hand and communicates orders for food supplies, ingredients, other consumables and paper products on a scheduled basis as determined by menu and estimated number of customers.
Checks and inspects deliveries of food supplies for quantity and quality of items and rejects or returns incorrect items or poor quality of fresh products.
Ensures delivered products are date stamped, labelled and stored appropriately according to Safe Food Handling guidelines.
Provides monthly operational reports which includes revenues and expenses to supervisor.

Performs other support duties

Reports to supervisor about all existing or potential hygiene and safety hazard and risk.
Maintains kitchen equipment, reports to supervisor about needs of purchase, necessary repairs, and any safety concerns in a timely manner.
Cleans and sanitizes all food preparation equipment and ensures they are kept in safe and operable condition on a daily basis
Works cooperatively with staff and volunteers to ensure clients’ needs and Centre responsibilities are met.
Provides back up to department staff when absent
Reports to supervisor about any food services related issues for quality improvement.
Attends and participates in meetings, training and other SPLC’s activities.

Promotes health and safety of customers, staff and self

Complies with and conforms to all legislated safety regulations and related policies such as Occupational Health and Safety Act, WHMIS, Food Handlers Guideline, Food, Beverage and Hospitality Guideline.
Performs work safely according to departmental and organization procedures and policies and ensures safety of self and others.
Follows and adheres to safe food handling, preparation, storage and sanitation standards based on Safe Food Handling guidelines.
Promotes customers safety by preparing food customized to meet their dietary needs.
Ensures proper grooming and hygiene standards for all dining room and kitchen staff.
Uses equipment, materials and protective devices in safe manner as required and performs pre-use start-up inspections of equipment.
Checks if the kitchen environment and practices are meeting health and safety standards for customers, volunteers and staff on regular basis.

Education

Red Seal designation or Trades Designation
University degree or Community College Diploma in Food, Beverage and Hospitality or equivalent
Food Handlers Certificate

Skills & Experience

Four years culinary experience for large group of customers
Experience in food, beverage and hospitality services, especially for seniors
Experience supervising staff and/or volunteers
Experience developing and designing menus for all occasions
Experience working in a culturally diverse environment an asset
Experience maintaining confidentiality
Knowledge in preparing nutritional meals for seniors, including special diets
Excellent leadership, planning, organizational and time management skills
Effective communication and interpersonal skills
Excellent problems solving skills with the ability to manage and prioritize competing tasks
Detail oriented and resourceful with the ability to take initiative
Able to work as part of a team in busy and high-pressure environment
Proficient using Microsoft Office, specifically Work and Excel, with some understanding of social media

Working Conditions

Other

Job Overview

Posted Date: 20 Mar 2024

Location: Scarborough Ontario

Salary: Neg Per Hour

Company Information

Social services organization in Toronto, Ontario

Name: Senior Persons Living Connected

Web: https://www.splc.ca/

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