Swissport International AG

Planning Coordinator - Passenger service

Swissport International AG

Mississauga Ontario

Salary: Neg Per Hour


Job Responsibilities

  • Forecast, plan, create and implement the schedule, including controlling the bid, for the PAX department.
  • Must apply all airline scheduling requirements to scheduling needs of the department
  • Clear and acknowledge all timecard exceptions for payroll processing
  • Communicate to all levels of staff any changes to the flight schedules
  • Prepare the daily rosters
  • Assist with the staffing coverage, calls for overtime, etc.
  • Attend and address all communications (telephone calls, email, SITA, fax messages) necessary
  • Maintain good relationships with employees, co-workers, customers, and airline authorities
  • Maintain and observe confidentiality with respect to employee records
  • Familiar with WSIB rules pertaining to injury at the work site, along with Swissport reporting requirements
  • Assisting with capturing revenue by accurately completing the Daily Flight Logs
  • Must have control with the staffing hours required for service.
  • Other duties as assigned.


Qualifications & Competencies

  • Staff planning/allocation experience required
  • Must possess strong organizational skills and ability to multi-task
  • Effective communication skills (verbal and written)
  • Internal and external customer relations skills
  • Knowledge of Passenger Service Operation and strong understanding of the Collective Bargaining agreement
  • Must obtain and maintain valid unrestricted Transport Canada Security Clearance
  • Flexible work schedule including evenings, weekends, and holidays
  • Ability to operate in a fast-paced environment, while maintaining accuracy and diplomacy
  • Available and flexible to work various shifts (day, evening, weekend, and holidays) by operational requirements

Job Overview

Posted Date: 17 Apr 2024

Location: Mississauga Ontario

Salary: Neg Per Hour

Company Information

Swissport was incorporated in 1996. Today, the company is the global leader in airport ground services and air cargo handling, both based on revenue and the number of airports served.

Name: Swissport International AG

Web: /www.swissport.com

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