Order Entry Clerk
Nucap Industries
Scarborough Ontario
Salary: Neg Per Hour
Responsibilities:
- Receives and enters customer
orders/demand into ERP system.
- Review and verify orders entered by other
customer service personnel.
- Process consignment orders for major
customers – involves reviewing customer usage reports and forecast, create
orders to replace inventory and ensure invoice is processed for parts
used.
- Coordinate product samples and arrange
UPS/Fedex shipment.
- Responds to general inquiries and/or
concerns regarding the organization’s products, delivery dates, stock
availability, and other general account maintenance activities.
- Develops correspondence and documentation
as appropriate regarding confirmation of orders, interaction with
customers and responding to questions and concerns.
- Assists with building customer
relationships by understanding needs, providing valid information or
advice when required, and informing sales personnel of opportunities.
- Performs basic office duties, such as
copying, filing, faxing, typing standard documents, preparing, sorting,
and distributing documents, entering data, and running basic or standard
reports.
- Performs other duties as assigned.
Qualifications:
- College diploma in Business or equivalent
education and experience.
- At least two years of customer service
experience, preferably within an automotive manufacturing environment.
- Excellent communication and
organizational skills
- Decision making and problem solving
skills
- Good business acumen
- Ability to manage change and continually
improve processes.
- Ability to build strong relationships
with customers and other departments
- Ability to work in a team environment,
and independently with minimum supervision
- Good attention to details
- PC skills; Microsoft Office applications
( Excel, Access, Word, PowerPoint, Outlook); and ACCPAC
Education:
- Bachelor's Degree (preferred)
Experience:
- Data Entry: 2 years (required)
Job Overview
Posted Date: 25 Apr 2024
Location: Scarborough Ontario
Salary: Neg Per Hour
Company Information
NUCAP Industries Inc. is a global innovation company headquartered in Toronto. Since 1994, NUCAP has been a leader in brake safety, having developed braking solutions with the world’s top brands in more than 90 countries. NUCAP revolutionized the brake pad market by developing and introducing NUCAP Retention System (NRS) galvanized brake pads.
Name: Nucap Industries
Web: www.nucap.com