Customer Service Representative
NFI Industries
Brampton Ontario
Salary: Neg Per Hour
Essential Duties & Responsibilities :
Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner
Processes and inputs all customer orders
Produces stock reports to check for product availability
Produces all related paperwork and necessary information required for customer work orders
Coordinates special and last minute shipping requests with the Traffic and Operations Departments, expediting any order as necessary
Provides follow up with other departments to ensure service standards are being met
Assures proper invoicing of accounts by verifying computer generated invoices
Prepares shipping and tracing information to customers as required
Maintains damage records and back order logs
Communicates customer feedback to management including any signs of dissatisfaction
Job Overview
Posted Date: 07 May 2024
Location: Brampton Ontario
Salary: Neg Per Hour
Company Information
We’ve been a family owned and operated company, committed to providing the absolute pinnacle in supply chain support for businesses of all sizes and varieties. Today, our leadership team is proud to carry on our tradition into the future and continue creating best-in-class end-to-end logistics solutions.
Name: NFI Industries
Web: www.nfiindustries.com