Customer Service Representative
MobileComm, Inc.
Mississauga Ontario
Salary: Neg Per Hour
Responsibilites:
- Responding to radio customer
requests by phone or email in a prompt, accurate and professional manner
- Handle any inquiries which
require investigation or follow-up
- Ensure requests and inquiries
are transferred to the appropriate area
- Develop and maintain good
client relationships while ensuring information confidentiality
- Use call-tracking systems to
log all inquiries for documentation purposes
- Perform data cleanup
- Execute outbound calling
initiatives
Critical
Qualifications/Competencies:
- Previous customer service
experience
- Excellent communication skills
- Self-governing and accountable,
self-motivated
- Detail oriented
- Ability to adapt to change, in
a competitive environment where priorities change frequently
- Advanced skills in Microsoft
Office (Word, Excel, PowerPoint, etc.)
- Fluent in French, both in written and verbal would be an asset
Job Overview
Posted Date: 07 May 2024
Location: Mississauga Ontario
Salary: Neg Per Hour
Company Information
Mobile Computing Corp Inc is an expert in mobile field force automation focused exclusively on rapidly reducing your operational burn and controlling your spend. At MCC, we’re focused on customer satisfaction, service excellence and improving visibility, performance and communication – and ultimately maximizing our customer’s bottom line. MCC’s turnkey solutions allow businesses to deploy an enterprise wide, real-time wireless solution within a short time frame that achieves a rapid return on investment.
Name: MobileComm, Inc.
Web: http://mobilecom.com