Customer Service Representative
Kingdom TCM Inc.
Scarborough Ontario
Salary: Neg Per Hour
Responsibilities:
- Reception of new or returning clients and
assist them in a product or service inquiry, in a professional,
respectful, and polite manner.
- Able to proficiently use a Point of Sale,
Copier, Telephone, PC Computer, or Tablet system.
- Package and prepare TCM Herbal
Prescriptions using Clinical Instruments.
- Maintain and clean the workplace and
clinical environment with safety and health in mind.
- Manage patients and clients with respect
and professionalism.
- Being perceptive of other Employees and
the Supervisor's needs as they pertain to the front desk or clinical
environment.
- Multitasking and being able to
emotionally handle challenge or confrontational people.
- Keep common areas clean and organized at
all times
- Work under temporary stress or high
volume situations while being proficient and aware of the environment.
- Arrange and coordinate ahead of time with
supervisor in case of schedule changes or work disruptions.
Requirements:
- Must be able to communicate and speak
fluently in Cantonese and English. Mandarin language
preferred.
- Must not have a known
allergy to herbal, food, or medical ingredients.
- Must have experience with either patient
aid, sales, marketing, or customer service.
- Must have a keen interest working in
clinical environments, and with Chinese Medicine.
- The nature being a clinical environment:
Hygienically well maintained, no medical record of infectious diseases
(must be communicated).
- The nature being a clinical environment:
No piercings on the limbs or on the face are allowed.
- The nature being a clinical environment: COVID Vaccination status must be disclosed.
Job Overview
Posted Date: 12 Jun 2024
Location: Scarborough Ontario
Salary: Neg Per Hour
Company Information
A highly-motivated R.TCMP and R.AC Practitioner that is persistent against challenge. A Clinic Director with a desire to help the community, especially caring for the elderly, and to inform the next generation about the effectiveness of Traditional Chinese Medicine. Public speaker with more than 15 years of TCM experience & professional training. Strives toward strong work ethics, professionalism, education, and community care. Fluent in both Cantonese & English.
Name: Kingdom TCM Inc.
Web: www.kingdomherb.com