Customer Service Representative
ITN Logistics
Brampton Ontario
Salary: Neg Per Hour
Functional Accountability
- Providing exceptional customer
service at all times
- Prepares quotes for existing
and new accounts
- Provides support and back up
Warehouse Administrative staff
- Attending to customer calls,
issues and complaints, maintaining logs for the same
- Receives inbound and outbound
orders
- Continued nurturing of the
relationship with current accounts
- Maintaining of Daily/Weekly log
related to New Accounts
- Follows agreed company processes
and protocols in the Customer Service department, including use of systems
and software.
- Keeps data updated on the WMS
system.
- Prepare Bill of Lading
- Ensure the resources in the
customer service function of the company are managed effectively to achieve
maximum efficiencies
- The continued nurturing of the ITN Logistics Brand as a quality, costumer centric, timely service provider that delivers against its value proposition.
Functional Accountability
- Providing exceptional customer
service at all times
- Prepares quotes for existing
and new accounts
- Provides support and back up
Warehouse Administrative staff
- Attending to customer calls,
issues and complaints, maintaining logs for the same
- Receives inbound and outbound
orders
- Continued nurturing of the
relationship with current accounts
- Maintaining of Daily/Weekly log
related to New Accounts
- Follows agreed company processes
and protocols in the Customer Service department, including use of systems
and software.
- Keeps data updated on the WMS
system.
- Prepare Bill of Lading
- Ensure the resources in the
customer service function of the company are managed effectively to achieve
maximum efficiencies
- The continued nurturing of the ITN Logistics Brand as a quality, costumer centric, timely service provider that delivers against its value proposition.
Job Overview
Posted Date: 04 Aug 2024
Location: Brampton Ontario
Salary: Neg Per Hour
Company Information
ITN is an independent, Global Logistics Provider, a single source for all of your transportation and logistics requirements. We deliver fast, seamless solutions by building our business on five pillars – commitment, flexibility, trust, reliability, and passion, supported by our belief in taking your business personally. Tailoring solutions that meet your specific needs is what sets us apart, and it’s how we constantly exceed your expectations.
Name: ITN Logistics
Web: https://www.itn-logistics.com/