Customer Service Representative - Surety
Marsh
Scarborough Ontario
Salary: Neg Per Hour
We will count on you to
- Assist in day-to-day administration operations associated with issuing surety bonds. Ensure accuracy and timely issuance of client documentation including bonds, prequalification letters, renewal certificates, invoices, endorsements.
- Work in partnership with client executives to ensure approval of bonds. This includes collection of information and presentation to sureties and clients.
- Support in data management and maintenance.
- Prepare bond costing for tenders, & final bonds (contract/commercial). This includes but is not limited to primary & pro-rated return/additional premium costing.
- Provide support in conducting primary and secondary research with client executive on behalf of clients (ie. pulling bond liabilities reports, collection of financial information, etc).
- Create client files and updates filing documentation as required.
- Maintain proper records for reporting and audit purposes.
- Ensure all documents are current and correct.
- Maintain electronic file system for scanned bonds & email documentation.
- Prepare correspondence/reports/other documents as needed with guidance from client team.
- Collaborate internally to identify and resolve information gaps in key account data.
- Adhere to company procedures and data integrity standards.
- May handle the mail service/liaise with couriers.
What you need to have
- Proficiency in Excel, PowerPoint, Word, Outlook, and Internet Explorer
- Strong verbal and written communication skills
- Proven strong organizational skills and attention to detail
- Ability to work independently and within a team-based environment
Job Overview
Posted Date: 24 Aug 2024
Location: Scarborough Ontario
Salary: Neg Per Hour
Company Information
We help our clients and colleagues grow — and our communities thrive — by protecting and promoting Possibility. We seek better ways to manage risk and define more effective paths to the right outcome. We go beyond risk to rewards for our clients, our company, our colleagues, and the communities in which we serve.
Name: Marsh
Web: https://www.marsh.com/