Customer Service Representative
Clopay Corporation
Mississauga Ontario
Salary: Neg Per Hour
In this position, the
successful candidate will perform the following job responsibilities
- Communicate with customers in person at the
Distribution Centre and by telephone in entering orders under automation
system controls.
- Assist in pricing of quotes and orders under automation
system controls.
- Balance daily invoice edit.
- Audit open order reports weekly.
- Follow up on customers' claims for credit.
- Manage all system invoicing on COD and open-term
accounts.
- Manage bookkeeping procedures required for setting up
and maintaining current open terms and C.O.D. accounts, including
requisitions for new customer codes.
- Assist with furnish and install programs whenever
necessary, and process furnish and install invoicing and installer
payables.
- Distribute all incoming and outgoing mail.
- Handle all incoming telephone calls: field telephone
calls for product, as well as calls concerning bookkeeping or accounting
matters.
- Various administrative duties
Job Requirements
- A high school degree is required, along with a minimum
of 3-5 years of customer service experience, preferably in a manufacturing
environment.
- Basic computer skills are required with a familiarity
of Microsoft Office Products.
- Previous clerical or office experience is beneficial.
Job Overview
Posted Date: 10 Sep 2024
Location: Mississauga Ontario
Salary: Neg Per Hour
Company Information
Clopay Corporation, a wholly owned subsidiary of Griffon Corporation, is North America's largest manufacturer of residential garage doors and a key player in the commercial overhead garage doors segment. Clopay Corporation has played a leading role in establishing and advancing garage door industry technical standards and national building codes with innovations such as our patented E-Z SET Spring System® and our Safe-T-Bottom Bracket®. Every day the people of Clopay Corporation – from the assembly line to our nationwide network of distributors – work to meet and exceed the diverse needs of homeowners, architects, builders and businesses. This commitment, combined with an extensive sales and service network and a warranty from Clopay Corporation, assures total customer satisfaction on every garage door purchase.
Name: Clopay Corporation
Web: https://www.clopaydoor.com