Transportation Services Manager
SPRINT Senior Care
Scarborough Ontario
Salary: Neg Per Hour
What You'll Do
- Maintain and enhance respectful and helpful
relationships with clients.
- Lead quality and safety initiatives and improvements
for the department for clients, staff and volunteers.
- Oversee the development and maintenance of departmental
standards, policies, and procedures.
- Oversee logistics of transportation service provision
including communication and participation with clients, caregivers,
internal agency staff/volunteers, interagency partners, and referral
sources.
- Provide support and/or backup for receiving and
recording client ride requests and the production of schedules for service
delivery.
- Supervise assigned team of Drivers and Coordinators.
- Assess and fill current and future staffing needs.
- Work with internal and external referral sources to
implement program plans.
- Assist in identifying, developing, and establishing new
transportation opportunities.
- Oversee the implementation of program evaluation,
quality and risk management activities.
- Support staff with the use of mobile phones and client
information management system.
- Arrange regular and ad hoc department meetings,
training, and events.
- Reconciling Driver Availability with Novus (Trapeze)
and confirming work schedules with drivers, as needed.
- Ensure that information in client profiles and client
billing is kept up to date.
- Responsible for maintenance of the program including
all administrative duties associated with the department.
- Ability to work flexible hours as required.
What You'll Bring
- Degree or college diploma, in a relevant discipline
- Experience supervising staff
- Demonstrated ability to work under pressure in a
fast-paced work environment
- Proven ability to identify problems and develop and
implement solutions
- Self-directed and results oriented with an ability to
prioritize tasks
- Experience coaching and training staff members
- Strong interpersonal, leadership, and customer service
skills
- Exceptional computer skills: experience with Trapeze,
Alayacare and DriverMate is an asset
- Ability to master new computer skills and programs
quickly
- Excellent attention to detail
- Experience with transportation logistics is an asset
- Experience working with seniors is an asset.
What We Offer
- Opportunity to be a part of a passionate team committed
to providing client-centred, high-quality services to seniors
- Pension Plan
- Comprehensive Benefits Plan (health, dental, insurance)
- Employee Assistance Program
- Paid time off
- Tuition reimbursement program and professional
development
- Wellness Program
- Recognition and fun events
- Opportunity to make a difference in the community
SPRINT Senior Care
encourages applications from candidates who reflect the diversity of our
community.
SPRINT Senior Care is
committed to inclusive and accessible recruitment practices in accordance with
the Ontario Human Rights Code and the Accessibility for Ontarians with
Disability Act (AODA). Reasonable accommodations are available on request for
candidates with disabilities taking part in all aspects of the selection
process.
Benefits
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care
- Wellness program
Job Overview
Posted Date: 15 Sep 2024
Location: Scarborough Ontario
Salary: Neg Per Hour
Company Information
We began caring for seniors and enabling seniors to care for themselves in 1983. We continue to do so today as an accredited, not-for-profit community support service agency in Toronto by offering a wide range of practical and low-cost services to seniors and their caregivers. Our services help seniors stay safe, connected, and live as independently as possible, as well as prevent premature or inappropriate institutionalization. We supply services regardless of ability, race, religion, ethnic origin, citizenship, marital status, sexual orientation, or gender identity. We also co-direct House Calls, a primary care program for frail and homebound seniors, and and are the lead agency of Toronto Ride, a Toronto-wide transportation network.
Name: SPRINT Senior Care
Web: https://www.sprintseniorcare.org/