Seasonal Customer Experience Representative - Sales
Indigo
Mississauga Ontario
Salary: Neg Per Hour
We play by the following
rules
- We exist to add joy to our customers' lives each
and every time they interact with us and our products
- Our job is to create joyful moments for our
customers
- We treat each other the way we'd treat a valued
friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every
day
- We give back to the communities in which we operate
Job Description
- You'll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand
WHAT YOU'LL DO
- Create a warm and welcoming environment in our
stores
- Add joy to our customers' lives
- Leverage our product to tell stories
- Engage and connect with our customers on the floor
- Curate specific product collections for each
customer you meet
- Ensure Visual Standards are followed and maintained
- Role model Indigo's High Performance
Characteristics
- Seek information regarding new products,
promotions and programs
- Contribute to an environment where everyone knows
their health and safety is a top priority and where everyone actively
participates in ensuring the health and safety of each other and our customers
- Take accountability to respond to customer
feedback in a timely manner
- Hold self and others accountable
- Own self-development and provide continuous
feedback to colleagues and Leadership Team
- Share ideas with Leadership Team on how to improve the employee and customer experience
Qualifications
-
Experience in specialty retail or a retail
environment preferred
- Adaptability, flexibility and a willingness to
learn new things and be exposed to all aspects of the store
- Demonstrated commitment to creating an exceptional
employee and customer experience
- Ability to be mobile on the sales floor for
extended periods of time
- Ability to lift medium to large items, up to 40
pounds, while using appropriate equipment and safety techniques
- Availability to work a flexible schedule,
including evenings, weekends, holidays and overnights (if required for the role)
- Bilingualism (French/English) is required for all
positions in Québec; other languages an asset
Job Overview
Posted Date: 19 Oct 2024
Location: Mississauga Ontario
Salary: Neg Per Hour
Company Information
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.
Name: Indigo
Web: https://www.indigo.ca/