Batcher/Dispatcher
Lafarge Canada
Niagara Falls Ontario
Salary: Neg Per Hour
Responsibilities
Health and Safety
- Demonstrate a commitment to communicating, improving,
and adhering to safety policies in all work environments and areas.
- Responsible for ensuring safety guideline are followed
by employees on a daily basis.
- Correct safety issues immediately when possible, and
offer employees coaching on safe work practices.
- Ensures all aspects of his/her role are executed in a safe manner.
HR/Coaching & Mentoring
- Report to the Area Manager regarding situations that
require disciplinary actions.
- Foster an effective environment for employee relations.
- Ensure employees have a daily job list and inform them ASAP of any irregular work hours.
Environment
- Demonstrate a commitment to meet/exceed environmental
compliance.
- Have an understanding of the procedures for
environmental issues such as spills, dust control, truck idling, etc. are
outlined in the EMS manual.
- Ensure spill containment is on hand at all times.
Reporting
- Responsible for keeping accurate and organized daily
safety talks binder. Document near misses to plant manager along with
plant safety issues.
- Ensure safety wall is up to date with Safety minutes
and tool box talk sheets.
- Maintain an accurate account of the volume sold,
rejected and resold on a daily basis. Submit reports on time to area
administer.
- Submit Quality Control report on a monthly basis to
Quality Control Manager.
- Ensure all COD money is collected BEFORE concrete is
sold, unless otherwise directed from manager.
- Keep an accurate account of COD sales. Insure that all
opportunities to sell VAP products are exhausted and track VAP successes.
- Ensure all month end tracking is submitted to Area
Administer on time and is accurate.
- Maintain a COD log of quotes supplied with contact
numbers.
- Keep an accurate account of fuel usage. Ensure all
employees are reporting fuel used and are fueling trucks at night.
- Ensure all invoices are approved by the PM and faxed or
mailed to head office in a timely manner.
- File and Organize all concrete delivery tickets and
ensure drivers are submitting signed copies
- All received faxes are accounted for and delivered to
the correct person
- Ensure mechanic is receiving all inspection reports
from drivers.
- Ensure all drivers are completing the proper paperwork,
correct drivers if work is not completed to acceptable levels.
- Document issues with drivers.
Sales
- Communicate opportunities and threats to Area Manager.
- Communicate customer issues with plant manager and/or
appropriate Lafarge employee.
- Ensure all COD calls are followed up on and strive to up sell all COD’s towards a VAP product.
Transportation & Logistics
- Responsible for supervision of Ready Mix drivers on a
daily basis.
- Responsible for concrete batch operations.
- Directs the activities of drivers while in the plant
yard and through radio communications while on the job sites.
- This position requires a thorough understanding of the
concrete manufacturing process.
- Work with mechanic to ensure efficient scheduling for
routine maintenance on the plant and loader.
- Ensure that mobile equipment is respected and
maintained and document any driver abuse.
- Limit idle time of trucks in the yard.
- Ensure that drivers are only “called in” when required
and make effort to limit ideal time of drivers and trucks.
- Schedule jobs to ensure best use of fleet. Schedule
deliveries throughout the day to maximize truck turns per day when
possible.
- Preplan in advance for all material required to
complete upcoming jobs (Aggregate, Cement, Ice, Admixture, etc.)
- Preplan and communicate to drivers expected call in
times and provide rough schedule of day’s events.
- Ensure all aspects of scheduled pours are covered in
terms of understanding customer requirements. May require calls to
customers.
- Ensure all paper work associated with pumping / extras
is collected and accurately processed through the billing process.
- Effectively utilizes Lafarge’s maintenance programs to maximize plant up-time and manage costs.
Administration
- Manage inventory of materials and products through
interface with Command and SAP, as well as coordination of daily
activities.
- “Zero” inventory every 6 months to ensure accuracy.
- Performs, at minimum, one physical inventory count each
month.
- Orders materials for concrete components and supplies
for resale.
- Assist manager with various administrative works in the
office.
- When plant manager is absent from the office inform
he/she of any important information that arrived during their absence.
- Ensure plant manager is made aware of all relevant
situations that arise at the plant in a timely manner (IE customer’s
issues, driver’s issues, environmental, safety, etc.)
- Ensure all payrolls are accurate and prepared for the manager’s sign off in a timely manner.
Operations Analysis and Action Tracking
- Effectively utilizes KPIs, Performance Efficiency
Reviews, financial statements and operational reports to track
performance, establish effective action plans and continuously improve the
operations.
- Track and make adjustments to limit voided concrete.
Seek help when necessary. Goal is less than 1% voided meters.
- Limit call in no loads, top ups, and deadheads.
- Maximize turns per day / per truck.
- Ensure a full understanding of the batch computer and regularly verify batching tolerances.
Plant Image
- Maintains the plant in accordance with standard
guidelines for plant image.
- Plant image includes housekeeping, parts storage,
vehicles and equipment condition (cleanliness and appearance), entrance
& property, and buildings.
- Ensure all policies regarding day to day operations are
followed.
- Monitor concrete wash out is clean and drivers are held
accountable for following set procedure.
- Ensure that returned concrete is poured into block
moulds and that block making area is keep clean. Ensure block moulds are stripped
and reset each morning.
- Maintain a clean and organised work space. Areas that
customers/employees have accesses to must not contain any sensitive
information.
- Ensure general cleanliness of plant is upheld
- PPE for employees/guests should be on hand and in good
order at all times.
- Safety equipment must remain accessible and in good order at all times
Specific Accountabilities
- Safety Performance objective is “Zero”
- Responsible to achieve targeted KPI’s i.e. safety,
service, volume delivered
- Customer satisfaction
- Effective and efficient utilisation of all company
resources
- Safe and healthy work practices of all staff
- Strong employee morale
- Implementation and adherence of Company Policies
- Environmental excellence and record keeping
- Utilization of best practices and operational
management tools
- Development of operational personnel
- Optimize productivity, and maximize labor and equipment utilization
Qualification Profile
- Minimum 3-5 year’s supervisory experience
- Experience in the ready mix business preferred
- Excellent Communication skills – verbal and written
- Good organization and planning skills
- Able to multi-task, prioritize and maintain composure
in a busy environment
- Good computer skills (Word, Excel, SAP, Command-Alkon)
- Self-Motivated
- Available to work overtime as needed
- Customer Service oriented
Job Overview
Posted Date: 12 Dec 2024
Location: Niagara Falls Ontario
Salary: Neg Per Hour
Company Information
Lafarge Canada
Name: Lafarge Canada
Web: https://www.lafarge.ca/