THE EMPIRE LIFE INS. CO

TruStone Receptionist

THE EMPIRE LIFE INS. CO

Mississauga Ontario

Salary: Neg Per Hour


What you’ll be working on

  • Provides prompt, professional, knowledgeable and accurate customer service to advisors.
  • Builds strong working relationships with both internal and external partners (i.e. carriers, advisors and colleagues).
  • Provides a friendly and professional demeanour when greeting visitors and answering the telephone
  • Processes daily incoming and outgoing mail/courier, etc.
  • Answer phones, greet visitors, order & maintain supplies
  • Sorts emails, faxes and provides inforce support
  • Boardroom bookings
  • Inforce Customer Service support
  • Office environment (cleanliness, facilities maintenance, fundraising, luncheons, meetings, etc.)
  • Perform other related activities and participate in ad hoc projects, as necessary or assigned.

What we’re looking for you to have

  • College Diploma, University degree or equivalent experience
  • Minimum (2) years customer service experience
  • Knowledge of insurance industry (2+ years as asset)
  • System expertise, Wealthserv, SharePoint, Microsoft suite
  • Strong problem-solving skills.
  • Ability to work independently, prioritize and balance multiple tasks or projects
  • Ability to research, analyze, evaluate, integrate ideas and problem solve
  • If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Job Overview

Posted Date: 15 Dec 2024

Location: Mississauga Ontario

Salary: Neg Per Hour

Company Information

The Empire Life Insurance Company (Empire Life) is a proud Canadian company that has been in business since 1923. We offer individual and group life and health insurance, investment and retirement products. Our mission is to make it simple, fast and easy for Canadians to build wealth, generate income, and get the insurance and group benefits coverage they need. Follow Empire Life on Twitter @EmpireLife or visit our website, www.empire.ca for more information.

Name: THE EMPIRE LIFE INS. CO

Web: https://www.empire.ca

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