Eon Insurance Inc

Account Associate

Eon Insurance Inc

Oakville Ontario

Salary: Neg Per Hour



Account associate will assist the Personal Lines department providing support to account executives and producers.

  • Primary responsibilities include: Provide prompt, accurate, and professional customer service to new and existing clients
  • Respond to customer inquiries and concerns, resolve customer complaints and escalate issues appropriately
  • Manage existing clients in processing policy changes, coverage upgrades, risk control and renewal quotes
  • Proactive servicing, reviews, remarketing, cross-selling and upselling of policies
  • Process changes via EDI upload/download and insurer portals
  • Connect with insurers and underwriters to discuss and submit risks
  • Upload new business and process policy changes and endorsements on company portals

Qualifications

  • RIBO mandatory with one year experience

Skills

  • Good understanding of Personal property and casualty insurance products
  • A team player with a sound work ethic
  • A very strong attention to detail and a quick learner
  • Excellent organizational, interpersonal, written, and oral communication skills
  • Proficiency in Word and SIG or similar system

Additional pay

  • Bonus pay

Schedule

  • Monday to Friday

Work Location: In person

  • Front desk: 1 year (required)
  • Administrative experience: 1 year (required)
  • RIBO (required)

Additional pay

  • Retention bonus

Schedule

  • Monday to Friday
  • Weekends as needed

Education

  • Secondary School (preferred)
  • RIBO with one year experience

Experience

  • same: 2 years (preferred)
  • Customer service: 2 years (preferred)

Additional pay

  • Bonus pay
  • Retention bonus

Schedule

  • Monday to Friday

Job Overview

Posted Date: 19 Dec 2024

Location: Oakville Ontario

Salary: Neg Per Hour

Company Information

Eon Insurance Inc

Name: Eon Insurance Inc

Web: https://eoninsurance.ca/

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