905 Special Event Consultant

Pearle Hospitality

Hamilton Ontario

Salary: Neg Per Hour

Key Accountabilities

• Meet with clients and guests to determine and develop an event that will meet and exceed expectations based on budget given, size of event, tone, desired outcomes, etc.
• Conduct first visit appointments with potential clients and prepare appropriate sales strategy for each first appointment.
• Follow up with clients post-event to receive feedback and communicate response to appropriate departments.
• Respond to guest concerns and handle complaints to ensure positive guest recovery.
• Seek creative ways to improve service levels within all aspects of the positions.
• Accept and perform additional tasks as required for optimal performance of the restaurant.
• Actively represent and promote Pearle Hospitality’s core values within the workplace.
• Act as an ambassador of Pearle Hospitality.
• Follow company policies and procedures as defined and outlined by Pearle Hospitality.
• Follow all Health and Safety standards to ensure a safe work environment for all guests and team members.
• Adhere to all cleanliness and sanitization practices.
• Maintain professional appearance and act with integrity and honesty.

What we would like you to bring to the position

• Post-secondary education in Events/Events Management considered an asset.
• Previous experience in Hospitality and/or Event Planning considered an asset.
• Knowledge: Working knowledge of Opera, Mircos, OpenTable, Microsoft Office Suite, and experience with multi-line phone systems considered an asset.
• Sales: Ability to meet and exceed individual sales targets and contribute to the Team’s profitability goals while holding self and others accountable for achieving results. Maximize revenues by up-selling contracted products and identifying additional revenue opportunities based on the event profile and guest budget.
• Communication: Coordinate with clients event details, ensuring to accurately capture all desired event items within desired budget. Accept feedback from clients and relay that information to appropriate persons/departments for further development and improvement.
• Budgeting: Participate in the budgeting process to establish goals with sales department. Able to identify challenging areas and develop creative solutions for clients.
• Organization: Effectively and accurately maintain client files and event details, paying particular attention to confidentiality and protection of clients’ personal information.
• Adaptability: Ability to remain poised and professional in a fast-paced environment and positively interact with a variety of diverse guests and team members. Display ability to adapt style based on guest tone, personality, budget, culture, etc. to achieve first appointment success.

Why join Pearle Hospitality team

• Competitive wages
• Discounts at all Pearle Hospitality restaurants, golf course, hotels and spas
• Training and Development
• Growth opportunities
• Amazing team and company culture!

Additional pay

• Bonus pay

Benefits

• Company events
• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Vision care

Flexible language requirement

• French not required

Schedule

• 8 hour shift
• Day shift
• Evening shift
• Every Weekend

Ability to commute/relocate

• Hamilton, ON: reliably commute or plan to relocate before starting work (required)

Experience

• Event Sales: 2 years (preferred)

Job Overview

Posted Date: 24 Dec 2024

Location: Hamilton Ontario

Salary: Neg Per Hour

Company Information

Pearle Hospitality

Name: Pearle Hospitality

Web: https://pearl-realestate.com/

Apply