Lineage Logistics

Warehouse Supervisor

Lineage Logistics

Hamilton Ontario

Salary: Neg Per Hour


Safety & Compliance

  • Be a Safety Champion! Lead and promote a culture where Health & Safety is our #1 priority. Provide leadership and support for Health & Safety initiatives at the facility.
  • Work with the warehouse team to ensure compliance with the company's health and safety policies and related legislation.
  • Operate within and ensure full compliance with the Code of Business Conduct, company policies and procedures, and all statutes and legislation governing the workplace.
  • Report facility maintenance issues to the Facility Maintenance Manager for resolution and follow up as needed to ensure they are addressed in a timely manner to reduce the impact on operations.
  • Evaluate safety, security, and housekeeping levels on a daily basis by reviewing warehouse operations to ensure the warehouse is clean, secure, and well-organized, and that damage to product, equipment, and facility is prevented.
  • Work with regional Health & Safety leads to implement health & safety incident prevention programs.
  • Work with the Food Safety lead to implement and maintain Cold Chain Assurance programs such as HACCP, including program development, ensuring compliance, employee training, and compliance reporting

People Leadership

  • Lead with servant leadership and foster a supportive and inclusive team environment. Prioritize daily warehouse operations, providing leadership, coaching, and direction to the warehouse team, aligning efforts with our vision, mission, strategy, and culture.
  • Assist the General Manager in developing and leading regular site communication sessions to review safety initiatives, site performance, and other local initiatives.
  • Monitor, measure, coach, and develop the performance of direct reports, ensuring adherence to policies and procedures, providing recognition, evaluating and providing feedback on performance, addressing complaints, and resolving problems.
  • Participate in the hiring, training, and development of staff.
  • Lead or participate in establishing work schedules and ensure that they are correctly implemented and that jobs are assigned and completed effectively. Track daily attendance of warehouse employees including sick days, vacation, and floater days. Monitor attendance and address attendance management issues.
  • Spend 80-90% of their day on the floor monitoring, directing, and coaching employee performance on Safety, Service, Productivity, and Inventory Accuracy.

Customer Experience

  • Drive exceptional service and exceed customer expectations. Lead your team in delivering the highest levels of service to all customers, both internal and external, continuously improving the customer experience.
  • Measure and report on customer experience standards and metrics for all accounts, and work with the facility team to meet/exceed these standards.
  • Implement improved operational processes that enhance capabilities to meet/exceed service standards.
  • Ensure organizational adherence and accountability to standard operating procedures.
  • Ensure that customer orders are picked & shipped in a timely fashion within prescribed cost levels.

Operational Excellence

  • Establish operational goals and priorities in partnership with the General Manager.
  • Track Key Performance Indicators (KPIs) by shift to monitor performance. Work with the General Manager to review KPIs regularly and make adjustments and improvements according to results.
  • Manage inventory including ensuring proper stock rotation, assisting in physical inventory counts as required, conducting reconciliations, ensuring that customer orders are picked and shipped in a timely fashion within prescribed cost levels, and supervising the checking of incoming and outgoing freight for proper counts and codes.
  • Support and assist the General Manager in all cost control measures which include overtime management, expense control, and productivity.
  • Supervise the checking of incoming & outgoing freight for proper counts, damage & codes. Process returns. Lead the investigation of any overages/shortages and report back to Manager Warehousing Solutions.

Job Overview

Posted Date: 24 Dec 2024

Location: Hamilton Ontario

Salary: Neg Per Hour

Company Information

Lineage is one of the world’s leading temperature-controlled industrial REITs and integrated solutions providers with a global network of over 480 strategically located facilities, totaling nearly 2.9 billion cubic feet of capacity across countries in North America, Europe, and Asia-Pacific. Coupling industry-leading expertise in end-to-end logistical solutions and innovative technology, Lineage partners with the world’s largest food and beverage companies to increase distribution efficiency, advance sustainability, minimize supply chain waste, and, most importantly, help feed the world. In recognition of the company’s leading innovations and sustainability initiatives, Lineage has been named a CNBC Disruptor 50 Company for three consecutive years, twice named a US Best Managed Company, named the No. 1 Data Science company, and 23rd overall, on Fast Company’s list of The World’s Most Innovative Companies, and was included on Fortune’s Change the World list.

Name: Lineage Logistics

Web: www.onelineage.com

Share This Job