Medical Office Assistant
Rejuvenation Medical Group
Oakville Ontario
Salary: Neg Per Hour
Role Objectives
- Greet
clients upon arrival and provide the Rejuvenation experience through
excellent customer service
- Go
above and beyond to meet client expectations
- Support
doctors and other health care professionals by performing necessary
administrative tasks and minor medical duties as requested
- May
be asked to assist the medical team with additional tasks such as rooming
patients, taking histories, and assisting with procedures in a limited
capacity.
- Perform
duties associated with UV Phototherapy, including rooming patients,
charting visits, reviewing safety protocols and entering billing codes
- Perform
appointment bookings, reminder, and follow-up calls.
- Answer
online customer inquiries through Textline software
- Manage
client referrals and patient information database
- Accept
client payments in a professional and confidential manner
- Ensure
reception area is tidy and presentable, stocked with all necessary
stationery and material
- Participate
in monthly product training and customer service training as needed
- Educate
customers on products and services provided by the clinic
- Perform
other duties as requested by management and supervisory team
Role Qualifications
- MOA
certification from an accredited institution or higher required
- 1+
years of proven clerical or customer service work experience
- Proficient
in Microsoft Office Suite programs
- Excellent
communication skills, both written and verbal
- Positive
attitude and willingness to learn new skills
- Ability
to work as a team and independently
- Flexible
availability, willingness to work weekends and evenings
- Possesses
excellent time-management skills
Job Overview
Posted Date: 30 Dec 2024
Location: Oakville Ontario
Salary: Neg Per Hour
Company Information
Rejuvenation delivers specialized medical, surgical, cosmetic and laser dermatology care led by board-certified dermatologists.
Name: Rejuvenation Medical Group
Web: https://www.rejuv.ca/