Customer Service Representative
Money Direct
Hamilton Ontario
Salary: Neg Per Hour
Duties/Responsibilities
- Provide and ensure
quality Customer Service is consistently delivered .
- Complete all product
and service transactions in the Point of Sale system.
- Enter customer
information completely and accurately into the Point of Sale system.
- Issue Loans quickly
and efficiently ensuring risk assessment strategies are utilized
- Cross-selling additional products and services to all customer
- Ensure store
appearance is maintained in adherence to company standards.
- Adhere to and ensure
proper operational policy/procedures are followed.
- Adhere to and ensure
proper Security and cash management policy/procedures are followed.
- Maintain all
audit/compliance policy/procedures
- Carry out
chargeback/collection activity and complete all collection related tasks
assigned.
- Ensure financial
goals/targets are met for the store.
- Maintain proper
accounting procedures and ensure all reporting is completed in a timely
fashion.
- Successfully, open
and close the store and complete all paperwork accurately.
- Maintain cash and
inventory accuracy/controls and effectively control cash variances.
- Drive revenue
through the implementation of company-wide marketing plans and execution of
promotions as well as through other local area marketing efforts.
- All other job
related duties as directed by Management.
Qualifications/Skills
- High School Diploma
- 1-2 years customer
service and cash handling
ยทย Experience in the financial services industry highly desirable
- Friendly, outgoing,
confident / problem solver, flexible, self-motivated, team player.
- Customer Service
Orientation
- Accountability
- Organization
Benefits
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
Schedule
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Education
- Secondary School (required)
Experience
- Customer service: 2 years (required)
Job Overview
Posted Date: 05 Jan 2025
Location: Hamilton Ontario
Salary: Neg Per Hour
Company Information
Money Direct
Name: Money Direct
Web: https://moneydirectstore.ca/