Collections Administrator
The MEARIE Group
Oakville Ontario
Salary: Neg Per Hour
Duties include:
- Answer
customer inquiries and complaints in person, by phone, and in writing
- Receive,
interpret, and summarize customers’ requests (including lawyers) to
finalize existing billings
- Review
and process applications for service
- Process
all applicable data onto Harris (billing software) including deposits on
account, payment arrangements, payments, and processing credit check
request
- Initiate
the process of adjustments to customer accounts
- Check
and record information on certificates of arrears, mail, or fax
- Review
and recommend accounts to be disconnected for nonpayment. Notify all
appropriate parties of services that are scheduled for disconnection
- Negotiate
payment terms with customers that have been disconnected for nonpayment
and authorize reconnection of service
- Liaison
with Olameter and Power Assist regarding disconnection and reconnection of
service
- Liaison
with Collect Cents to oversee collections process
- Liaison
with FCT regarding final bill and collection agency accounts
- Liaison
with Halton Region regarding water/sewer arrears
- Follow
up on appropriate action on any information pertaining to accounts, i.e.,
vacant properties,
Required Skills, Qualifications and
Experience:
- Grade
12 high school or equivalent
- Minimum
of 2 years’ experience in a fast-paced customer service environment
- Previous
experience with collections, cash, and Harris billing systems
- Intermediate working knowledge of personal computers including, Windows based software such as
Job Overview
Posted Date: 08 Jan 2025
Location: Oakville Ontario
Salary: Neg Per Hour
Company Information
The MEARIE Group is the only Canadian insurance supplier dedicated to the energy sector. We offer an extensive range of services that include: property/casualty insurance, group benefits, credit insurance, human resource services, trades, professional and management training, industry conferences and a variety of financial and business solutions - all targeted expressly to the energy sector.
Name: The MEARIE Group
Web: https://secure3.mearie.ca