L3 Coordinator
SCI Transportation
Mississauga Ontario
Salary: Neg Per Hour
Key Responsibilities:
- Provide
Daily/Weekly/Monthly reports and analyses on all activities of the
technical team.
- Provide
direction and lead the technical team on day-to-day activities, and to
follow best practices and procedures consistently and accurately.
- Ability
to work in a high paced environment where there are multiple priorities to
be managed.
- Ensure
that SLA requirements are being met and recognize the need to escalate to
management for support when required.
- Demonstrate
strong attention to detail, and the ability to remain well organized.
- Promptly
address and resolve escalation tickets and customer requests.
- Provide
technical insights and conduct time-motion studies to support new project
initiatives.
- Coordinate
meetings and facilitating client trainings as required.
- Create
SOPs and other documentation related to technical projects and activities.
- Collaborate
with stakeholders to gather requirements and define project objectives.
Qualifications:
- College or University education in Electronics or
Computer Science
- Having an IT/Electronics Certification is an asset.
- Five (5) years of related job experience
- Three (3) years of experience as a Tech L1/L2
- Manufacturer certifications would be a definite
asset.
- Experience with MS office suite (Outlook, Excel, Word, PowerPoint)
Job Overview
Posted Date: 29 Jan 2025
Location: Mississauga Ontario
Salary: Neg Per Hour
Company Information
The Shipping Corporation of India (SCI) is a public sector undertaking that operates and manages vessels servicing both national and international lines.
Name: SCI Transportation
Web: www.scitransportation.com