Cascades

Customer Fulfillment Representative - Manufacturing Experience Required

Cascades

Scarborough Ontario

Salary: Neg Per Hour



At Cascades, Sustainable Development means Respecting the True Nature of our 10,000 talents. We put you first:

  • Group insurance & retirement plan with company contributions
  • Profit sharing plan (not once, but twice a year!)
  • Employee assistance program
  • Extraflex benefits program (wellness & lifestyle reimbursement program)
  • Contribution to the success of a Canada-based multinational company with strong environmental values
  • Salary range for the Customer Service Representative is $50k - $60k / year

At Cascades you can develop your full potential, sustainably, by applying your expertise within the Containerboard Packaging Division of our team as the Customer Service Representative:

  • Take customer orders either directly from customers or sales representatives.
  • Handle customer complaints and/or questions and follow up with appropriate internal personnel (Lab, Production, Purchasing, Accounting) as required.
  • Maintain customer files ensuring contact and order information is kept up to date.
  • Follow up on customer orders and coordinate with shipping and production to ensure orders are delivered on time.
  • Serve as the initial point of contact when new customers call to request information and forward the customer to the Area Sales Representative where required.

Bring out the best in yourself! Every day, our colleagues choose to respect their true nature by contributing with passion to our mission.

You too, put forward your strengths:

  • Proficiency in Outlook, Word, and Excel
  • Strong communication and interpersonal skills
  • 3-5 years of customer service experience, preferably in a manufacturing environment
  • Ability to work autonomously and with little direction
  • Must be a team player committed to maintaining desired service levels

Job Overview

Posted Date: 29 Jan 2025

Location: Scarborough Ontario

Salary: Neg Per Hour

Company Information

Cascades Inc. is a Canadian company that produces, converts, and markets packaging and tissue products composed mainly of recycled fibres. Cascades employs more than 11,700 people in more than 85 operating units in North America. It was founded in 1964.

Name: Cascades

Web: https://www.cascades.com/

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