Front Desk Supervisor
FirstService Residential
Oakville Ontario
Salary: Neg Per Hour
Responsibilities:
- Identifies
and clarifies residents’ needs and desires, answers questions, gives
directions and instructions.
- Ability
to remain calm under pressure and act quickly.
- Manages
and screens messages.
- Schedules
access for authorized vendors to provide services within units.
- Maintains
guest privacy and organization reputation by keeping information
confidential.
- Updates
job knowledge by participating in educational opportunities, maintaining 2
personal networks.
- Enhances
department and organizational reputation by accepting ownership for
accomplishing new and different requests; exploring opportunities to add
value to job accomplishments.
- Ensures
all safety and access control procedures and maintains a safe work
environment.
- Provide
protection to the clients, residents and property of the buildings we are
contracted to provide services. Provide assistance/ support by answering
customer inquiries and direct as required.
- Observe
floors and stairways ensuring that they are clear of debris, obstructions
and fire hazards and that access doors to sensitive/priority areas are
locked. Be alert to deficiencies in the physical building which could
cause injury or loss of client’s assets.
- Enforce
client’s rules, regulations, Municipal, Ontario and Canadian Laws and
assist Police and Medical Staff when required.
- Provide
exceptional Customer Service to Clients, Customers, Contractors and
Visitors to client’s property.
- Perform
routine property patrols of all levels of building, parking areas and
perimeter and respond to and Emergencies and Fire Alarms.
- Follow
up with daily documentation, daily occurrence log, incident reports and
front desk software as required.
Skills & Qualifications:
- Must
possess a valid Ontario Security License
- High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.
Job Overview
Posted Date: 31 Jan 2025
Location: Oakville Ontario
Salary: Neg Per Hour
Company Information
FirstService Residential is simplifying property management. We partner with boards, owners, and developers in an effort to enhance the value of every property and the life of every resident. Our team of local professionals offers the expertise and solutions to anticipate needs and respond – for every property type. With our professional scale, we can provide solutions that are designed to help make your budget go further. And our service-first philosophy means we don’t stop until what’s complicated becomes uncomplicated. To make life, simplified.
Name: FirstService Residential
Web: https://www.fsresidential.com