Dispatch /Administrator
The Erb Group of Companies
Mississauga Ontario
Salary: Neg Per Hour
Responsibilities:
- Responsible
to understand and have full knowledge of Erb Transport computer dispatch
system and its requirements. Ensure moves are up to date in system. Have
full knowledge of delivery service schedules and customer requirements.
- Delegate
and prioritise pick-up of freight to ensure movement of freight to outer
terminals can be done efficiently. This is critical for outer terminals
and following delivery schedule of freight. Communicate with Operations
Manager when required to ensure quality decisions.
- Dispatch
drivers on delivery with knowledge of hours of service and company driver
policy.
- Prepare
list of trailers requested by city-local dispatch for the following day.
- Receive
yard check to ensure accurate temperatures, trailer numbers, and settings
match up with bills. Communicate with shop as to equipment needs and any
required repairs.
- To
be familiar with Erb Transport Dock Operations, O.S.D issues, and Driver
Service Regulations. Act as a liaison between city dispatch and incoming
drivers.
- Consult
with dock personnel as to equipment and load requirements. Set priorities
with incoming and outgoing loads.
- Communicate
with other terminals and Central Dispatch regarding pickups, direct
deliveries, driver availability etc. Co-ordinate with Line haul arrival
and departure of drivers.
- Assist
in answering incoming calls after reception hours. Direct to appropriate
personnel.
- Answer
customer requests as they pertain to Dispatch and Delivery procedures.
Provide continuous communication in order to move product quickly and
economically.
- Receive
incoming freight when required. Ensure paperwork is clear and accurate.
- Understand
the stickering, data entry, load and go, and routing functions. Prepare
delivery and road manifests as required.
- All
other duties as required.
Requirements:
- Minimum
of 2 years’ experience with Erb Transport or equivalent.
- Dispatch
experience is highly preferred.
- Efficient
with Erb computer system (AS400, Microsoft Office).
- Will
have excellent people skills as dealing with customers, drivers, and
dispatch team is essential.
- Knowledge
of paper flow, traffic functions, and customer base is required.
- Knowledge of Greater Toronto Area (GTA) geography.
Job Overview
Posted Date: 03 Feb 2025
Location: Mississauga Ontario
Salary: Neg Per Hour
Company Information
The Erb Group is a leading refrigerated transportation carrier in the food industry, providing transportation and logistics services across North America. The Erb Group is known for its commitment to family and community initiatives. The Erb Group has earned recognition as ‘2024 Best Fleets to Drive For and ‘ 2023 Top Fleet Employers.
Name: The Erb Group of Companies
Web: https://erbgroup.com/