Orka

Inside Sales - E-commerce Coordinator

Orka

Mississauga Ontario

Salary: Neg Per Hour


Responsibilities:

  • Manage the day-to-day operations of the ORKA Shopify store, including product listings, pricing, and inventory updates.
  • Ensure seamless processing and fulfillment of orders through Shopify.
  • Create and manage Purchase Orders (POs) to vendors, liaising with them for effective inventory management.
  • Manage, modify, or cancel sales orders, collaborating with warehouse staff to ensure efficient order pickups.
  • Respond to customer inquiries and resolve order issues in a timely manner.
  • Ensure smooth coordination of shipments and returns, ensuring customer satisfaction.
  • Prepare and manage reconciliation reports for the Finance team.
  • Help improve current processes to enhance overall efficiency and effectiveness.

Requirements:

  • Inside sales experience in the electrical industry is an asset
  • Excellent verbal and written communication skills across phone, email, and chat platforms.
  • Strong attention to detail, coupled with outstanding organizational and multi-tasking abilities.
  • Self-motivated and career-oriented, with the capability to work independently and take initiative.
  • Bilingual English and French (an asset)
  • Experience with eCommerce platforms and operations (Shopify preferred), including order processing,

Job Overview

Posted Date: 03 Feb 2025

Location: Mississauga Ontario

Salary: Neg Per Hour

Company Information

We are your online retailer when looking for authentic, high-quality tools, electrical products and technologies from worldwide leading manufacturers and brands. Delivering everything you need; quickly and at a competitive price while ensuring excellent customer service for a stress-free shopping experience.

Name: Orka

Web: www.orka.ca

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