Client Service Representative
SE Health
Hamilton Ontario
Salary: Neg Per Hour
RESPONSIBILITIES:
- Provide
schedule planning support to health care team
- Appropriately
schedule staff to ensure continuity of care in the provision of service
delivery
- Update
and maintain an electronic client database
- File
and maintain client records
- Perform
data entry of all relevant client, employee and billing information
- Respond
to all caller inquiries with efficiency and appropriate urgency
- Provide
support to billing activities
- Generate
and distribute various scheduling and billing reports
- Investigate
and follow up in errors/discrepancies in services ordered or provided.
- Other
office administrative duties as assigned.
REQUIREMENTS:
- Must
be available days, evenings and weekends
- Intermediate
data entry/keyboarding skills
- Experience
using a PC database
- Intermediate
reading comprehension and excellent verbal communication skills
- Demonstrated
customer service skills and problem solving
- Adaptability
and the ability to deal with tight deadlines
- An
ability to work independently
- An
ability to prioritize, multi-task and deal with competing priorities
- Good
personal organizational skills
- Courses
in medical administration or health care training are preferred
- Related
work experience and a familiarity with community health care services is
preferred
- Preference
for French language skills
- Basic computer skills in MS Word and MS Excel are preferred
Job Overview
Posted Date: 05 Feb 2025
Location: Hamilton Ontario
Salary: Neg Per Hour
Company Information
SE Health provides health care services across many areas of the health system, including home and community care, long-term care, acute care and primary care. Our customers include governments, regional health authorities, hospitals, the seniors’ living sector, community organizations and consumers.
Name: SE Health
Web: www.sehc.com