Customer Service Representative
Royal Containers Ltd
Brampton Ontario
Salary: Neg Per Hour
Responsibilities:
- Receive
orders from sales representative or directly from customers - over the
telephone or using our Online system
- Email
confirmations to customers to ensure accuracy of current orders
- Handle
customer complaints along side the Sales Rep and follow up with
appropriate action and documentation
- Maintain
customer files ensuring all information in up to date
- Troubleshoot
customer order changes and ensure all updated information is posted
- Verify
pricing, docket information, PO, shipping and customer delivery
information
- Liaise
with sales team to define project requirements, scope and objectives
- Participate
in the NCR process
Qualifications:
- at
least 2 years business to business customer service experience within an
office setting
- a
high degree of computer literacy
- strong
organizational skills including attention to detail and multitasking
- must
have strong personal values and integrity
- must have a strong command of the English language, both verbal and written
Job Overview
Posted Date: 13 Mar 2025
Location: Brampton Ontario
Salary: Neg Per Hour
Company Information
Royal Containers Corrugated Packaging provides custom and standardized corrugated packaging solutions and corrugated displays. Royal Containers is proud to be one of the corrugated converters using only 100% recycled containerboard in our products.
Name: Royal Containers Ltd
Web: www.royalcontainers.com