Client Service Coordinator
Spectrum Health Care
Mississauga Ontario
Salary: Neg Per Hour
Job Summary
We are looking for a detail-oriented and customer-focused Office Administrator / Customer Service Representative to join our team. In this role, you will handle a high volume of calls, provide exceptional customer service, and support office operations efficiently. The ideal candidate has strong organizational skills, proficiency in office software, and the ability to work in a fast-paced environment. Healthcare industry experience and medical terminology knowledge are considered assets but are not required.
Responsibilities
- Answer and manage a high volume of calls while delivering professional and courteous service.
- Provide accurate information, assist clients, and direct inquiries to the appropriate department.
- Perform general administrative tasks, including data entry, scheduling, and document management.
- Maintain organized records and ensure confidentiality in handling sensitive information.
- Utilize Microsoft Word, Outlook, and proprietary software to complete daily tasks efficiently.
- Prioritize and multitask in a fast-paced environment to meet deadlines and business needs.
- Assist with customer service inquiries, ensuring a positive experience for all clients.
- Collaborate with team members and management to support office workflow.
- Work weekends as required to meet operational needs.
Qualifications
- Minimum of 2 years experience working in an office setting.
- Must be able to work weekends as required.
- Strong ability to handle a high volume of calls while maintaining professionalism.
- Healthcare industry experience is an asset but not required.
- Excellent multitasking and prioritization skills to handle various administrative tasks.
- High school diploma or equivalent is required.
- Exceptional English written and verbal communication skills (Additional language skills are considered an asset).
- Strong customer service and organizational skills with attention to detail.
- Proficiency in Microsoft Word, Outlook, and the ability to learn new software quickly.
- Medical terminology knowledge is an asset but not mandatory.
Why Join Us?
- Supportive and collaborative work environment.
- Opportunities for professional growth and skill development.
- Competitive compensation and benefits package.
If you are an organized, customer service-driven professional looking to work in a dynamic office environment, we encourage you to apply!
Job Overview
Posted Date: 13 Mar 2025
Location: Mississauga Ontario
Salary: Neg Per Hour
Company Information
Spectrum Healthcare is catering to the healthcare needs of health-conscious individuals and corporate executives, with more than 425000 clients attesting to its reputation since last 25 years.
Name: Spectrum Health Care
Web: www.spectrumhealthcare.com